ERROR: Unable to resolve SNTP IP (0x000000a3)

[rlone-nutissu]

I've ran into issues trying to run the chip. It gets to Initializing SNTP and then fails.
B-L475E-IOT01A1

ERROR: Unable to resolve SNTP IP (0x000000a3)

I tried to update the firmware but it didn't report an issue of it being out of date and the update failed when we put in the correct COM4 channel.

[ryanwinter]

Hi,

Can you paste the serial output, especially the beginning network information which will contain the current firmware version?

This error usually occurs which a failed DNS lookup, however the error output above appears to be missing hostname.

Thanks
Ryan